- A Study on the Consumers' Expectation, Perception, Quality, and Satisfaction with the Industrial Nursing Services
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Jung MS, Youn MJ
- KMID: 2330175
- J Korean Community Nurs.
- 2001 Dec;12(3):570-581.
No abstract available. -
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- Comparative Analysis of Models for Measuring Consumer Satisfaction in Health Care Organization
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Lee S, Cho WH, Choi KS, Kang M
- KMID: 2140438
- Korean J Prev Med.
- 2001 Feb;34(1):55-60.
OBJECTIVES: The SERVQUAL scale is based on gap theory, which suggests the difference between consumers' expectations and the quality of the medical service actually received. However, problems in the implementation... -
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- Use and Customer Satisfaction with Catering Services among Women in Cheongju city
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Yoon M, Kim K
- KMID: 2332025
- J Korean Diet Assoc.
- 2003 Aug;9(3):177-184.
In order to obtain baseline data for quality improvement of the catering services, a survey was carried out to investigate the consumer use and satisfaction with catering services. Subjects were... -
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- A Study on Satisfaction with Mental Health Services and Quality of Life among Patients with Schizophrenia in the Community Mental Health Center
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Kim HM, Choi JS, Lee MO
- KMID: 2288296
- Korean J Schizophr Res.
- 2014 Apr;17(1):27-35.
- doi: 10.16946/kjsr.2014.17.1.27
OBJECTIVES: The purpose of this study was to investigate client satisfaction with mental health services across sociodemographical and service utilization characteristics and to identify the predictors for quality of life... -
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- Relationship among Nursing Service Quality, Medical Service Satisfaction, and Hospital Revisit Intent
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Lee MA, Gong SW, Cho SJ
- KMID: 2320998
- J Korean Acad Nurs Adm.
- 2012 Mar;18(1):96-105.
PURPOSE: This study was done to examine the influence of nursing service quality and medical service satisfaction on intent to revisit the hospital, and to identify mediating effects of medical... -
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- Survey on the consumer preference for the internet health information of the patients' online community members
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Jeong SH, Kim J, Kim T, Park S, Shin Y, Lee S
- KMID: 2330807
- J Korean Soc Med Inform.
- 2007 Sep;13(3):207-220.
OBJECTIVE: This study was carried out to obtain basic data required to plan and develop consumer-centered internet health information site for Korean population. METHODS: An internet survey was conducted on 5... -
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- Causal Relationships Among Perceived Risk, Satisfaction, Switching Cost and Loyalty in Outpatient Health Services
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Yom YH, Lee KE
- KMID: 2320985
- J Korean Acad Nurs Adm.
- 2011 Dec;17(4):516-523.
PURPOSE: The purpose of this study was to examine the causal relationships of perceived risk, satisfaction, switching cost and loyalty in outpatient health services. METHOD: A survey using a structured questionnaire... -
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- The Effect of Hospital SCM on Logistics Performance
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Cho MS, Yom YH
- KMID: 2320965
- J Korean Acad Nurs Adm.
- 2011 Sep;17(3):284-292.
PURPOSE: The purpose of this study was to examine the causal relationships among quality of hospital SCM (system quality, information quality, service quality), perceived usefulness, user satisfaction and logistics performance... -
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- Evaluation of Satisfaction with Hearing Aids Using a Questionnaire Based on MarkeTrak Survey
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Chang YS, Choi J, Park GY, Youm HY, Byun HY, Cho YS
- KMID: 2277898
- Korean J Otorhinolaryngol-Head Neck Surg.
- 2014 May;57(5):304-313.
- doi: 10.3342/kjorl-hns.2014.57.5.304
BACKGROUND AND OBJECTIVES: MarkeTrak survey is a subjective evaluation method for hearing aid users. This investigation evaluated the level of subjective satisfaction in hearing aid users by adopting the MarkeTrak... -
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- Dimensions of Consumer Ratings of a Hospital Outpatient Service Quality
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Moon KT, Yu SH, Cho WH, Kim DK, Lee Y
- KMID: 2283195
- Korean J Prev Med.
- 2000 Dec;33(4):495-504.
OBJECTIVES: To examine various dimensions of consumer ratings of health care service with factor analysis and to find which factors influence the overall quality of health care service. METHODS: A cross-sectional... -
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- A study on the customer's perception of Korean traditional soy sauce and soybean paste products in Seoul and Gyeonggi-do
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Kim J
- KMID: 2268775
- Korean J Nutr.
- 2012 Dec;45(6):577-587.
- doi: 10.4163/kjn.2012.45.6.577
This study was conducted to investigate the consumption pattern and perception of traditional soy sauce and soybean paste products in male and female adults aged 19 and over in Seoul... -
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- Survey of the Satisfaction and Dissatisfaction of Referring Physicians Concerning the Radiologic Report of Plain Radiography Except for Chest Plain Radiography
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Moon SY, Park HJ, Kim SS, Park NH, Kim MS, Park CS, Park JY, Jeon HJ
- KMID: 2322628
- J Korean Soc Radiol.
- 2011 Sep;65(3):297-302.
PURPOSE: To assess the satisfaction, attitude, dissatisfaction and general opinion of radiologic reports on the plain radiography, except for chest plain radiographies. MATERIALS AND METHODS: A questionnaire was distributed to the... -
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- Functional characteristics of dental PACS influencing on user satisfaction, ease of use, and usefulness
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Shin E, Chang H
- KMID: 2211300
- J Korean Soc Med Inform.
- 2008 Jun;14(2):111-122.
OBJECTIVES: This study evaluated the functional characteristics of hardware and software in Picture Archiving and Communication System (PACS) in dental hospitals and examined the impact of the functional characteristics on... -
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- Consumer attitudes, barriers, and meal satisfaction associated with sodium-reduced meal intake at worksite cafeterias
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Lee J, Park S
- KMID: 2313889
- Nutr Res Pract.
- 2015 Dec;9(6):644-649.
- doi: 10.4162/nrp.2015.9.6.644
BACKGROUND/OBJECTIVES: Targeting consumers who consume lunches at their worksite cafeterias would be a valuable approach to reduce sodium intake in South Korea. To assess the relationships between socio-demographic factors, consumer... -
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- Patient-Partner Satisfaction with Penile Prosthcsis in Impotence of Various Etiologies
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Bae IS, Moon KH, Jung HC, Park TC, Suh JK
- KMID: 1960302
- J Korean Androl Soc.
- 1997 Dec;15(2):143-149.
PURPOSE:The penile prosthesis has become an accepted therapeutic option for the treatment of impotence of various causes. The present study was undertaken to understand patient-partner satisfaction with penile prostheses and... -
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- A Study on Facilitators and Inhibitors to the Introduction of Outsourcing in the Hospital Information Systems in Korea
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Choy S, Shin HS, Choi I, Kim S
- KMID: 792460
- J Prev Med Public Health.
- 2007 Jan;40(1):64-70.
- doi: 10.3961/jpmph.2007.40.1.64
OBJECTIVES: This study was conducted to investigate the current status of outsourcing in Korean hospital information systems and the factors influencing its introduction. METHODS: The authors surveyed 136 hospitals... -
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- Comparative Analyses between Receiver in the Canal Hearing Aids and Closed Fit Hearing Aids: Preliminary Study
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Jung DJ, Lee KY, Lee SH, Jang JH
- KMID: 2277847
- Korean J Otorhinolaryngol-Head Neck Surg.
- 2015 Apr;58(4):249-256.
- doi: 10.3342/kjorl-hns.2015.58.4.249
BACKGROUND AND OBJECTIVES: The aim of this study was to compare the degree of satisfaction of the patients, hearing loss type and severity, and satisfactory and unsatisfactory factors between closed... -
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- Factors influencing medical institution selection for outpatient services
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You CH, Kwon YD
- KMID: 1787253
- J Korean Med Assoc.
- 2012 Sep;55(9):898-910.
- doi: 10.5124/jkma.2012.55.9.898
This study analyzes determinants of patients' choice of healthcare providers in outpatient services and identifies their effects. Data were collected from two waves of the Korean Health Panel. The unit... -
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- Which method of pancreatic surgery do medical consumers prefer among open, laparoscopic, or robotic surgery? A survey
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Kwon W, Jang JY, Park JW, Han IW, Kang MJ, Kim SW
- KMID: 2266900
- Ann Surg Treat Res.
- 2014 Jan;86(1):7-15.
- doi: 10.4174/astr.2014.86.1.7
PURPOSE: The consumers' preferences are not considered in developing or implementing new medical technologies. Furthermore, little efforts are made to investigate their demands. Therefore, their preferred surgical method and the... -
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- Use of Mother's Class in Promoting IUD Acceptance and Its Effectiveness
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Yang JM, Bang S, Song SW
- KMID: 2439771
- Yonsei Med J.
- 1973 Dec;14(1):27-32.
This paper is a result of experimental studies on family planning in Koyang county, a rural setting of Korea. The Koyang experience has shown that the acceptance of IUD is... -
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