Infect Chemother.  2022 Jun;54(2):247-257. 10.3947/ic.2021.0137.

Expert Consensus on Measures to Promote Physical and Psychological Health among COVID-19-Related Healthcare Workers in Korea using Delphi Technique

  • 1Department of Psychiatry, National Medical Center, Seoul, Korea
  • 2Division of Health Administration, College of Software and Digital Healthcare Convergence, Yonsei University, Wonju, Korea
  • 3Division of Infectious Diseases, Department of Internal Medicine, National Medical Center, Korea
  • 4Department of Emergency Medicine, School of Medicine, Kyungpook National University, Daegu, Korea
  • 5Department of Infectious Diseases, Chonnam National University Hospital, Chonnam National University Medical School, Gwangju, Korea
  • 6Department of Hospital Medicine, Yongin Severance Hospital, Yonsei University College of Medicine, Yongin, Korea
  • 7Centers for Digital Health, Yongin Severance Hospital, Yonsei University Health System, Yongin, Korea
  • 8Department of Internal Medicine, Pusan National University School of Medicine and Medical Research Institute, Pusan National University Hospital, Busan, Korea
  • 9Division of Infectious Diseases, Department of Internal Medicine, Kangbuk Samsung Hospital, Sungkyunkwan University School of Medicine, Seoul, Korea
  • 10Division of Infectious Diseases, Department of Internal Medicine, College of Medicine, Jeju National University, Jeju, Korea
  • 11Department of Emergency Medicine, Seoul National University College of Medicine and Hospital, Laboratory of Emergency Medical Services, Seoul National University Hospital Biomedical Research Institute, Seoul, Korea
  • 12Department of Health Administration, Dankook University, Cheonan, Korea
  • 13Division of Infectious Diseases, Department of Internal Medicine, Kyungpook National University Chilgok Hospital, School of Medicine, Kyungpook National University, Daegu, Korea


The coronavirus disease 2019 (COVID-19) pandemic has caused health problems and distress among healthcare workers (HCWs), so supportive measures to promote their health and relieve distress are needed.
Materials and Methods
We conducted two rounds of Delphi surveys with 20 COVID-19-related frontline healthcare professionals and public officials. The surveys evaluated means of supporting HCWs’ health by improving health care systems and working environments in terms of effectiveness and urgency. The validity of the measures was assessed by calculating the content validity ratio.
The top-priority measures to support HCWs were “secure isolation units capable of treating severe cases” in the facility infrastructure category, “secure nursing staff dedicated for patients in the intensive care units” in the personnel infrastructure category, “improve communication between central office and frontline field” in the cooperation system category, “support personal protective equipment and infection control supplies” in the aid supplies category, and “realization of hazard pay” in the physical/mental health and compensation category.
There was consensus among the experts on the validity and priorities of policies in the facility, personnel, cooperation, supplies, and compensation categories regarding measures to promote COVID-19 related HCWs’ health.


COVID-19; Delphi technique; Health personnel; Policy
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