J Korean Acad Community Health Nurs.  2018 Jun;29(2):143-154. 10.12799/jkachn.2018.29.2.143.

Effects of Job Demand and Recovery Experience from Job Stress on Job Embeddedness among Workers in the Service Industry

  • 1Seoul Womens of Nursing College, Seoul, Korea.
  • 2College of Nursing, Kosin University, Busan, Korea. llh113@nate.com
  • 3Department of Nursing, Donga College of Health, Yeongam, Korea.


The purpose of this study is to identify the effects of job demand and recovery experience from job stress on job embeddedness among workers in the service industry.
The participants were 223 workers from the service industry in P and Y Cities with the help of a structured self-report questionnaire, administered between July 10 and August 20, 2017. The data were analyzed using descriptive statistics, t-test, ANOVA, Scheffé test, Pearson correlation coefficients and stepwise multiple regression.
There were significant differences in job embeddedness in terms of satisfaction with salary, continuous service, perceived stress level and the perceived health status of the subjects. There were significant positive correlations between role clarification in job demands (r=.55), recovery experience from job stress (r=.27) and job embeddedness. From the multiple regression analysis, the most significant factors affecting job embeddedness were found to be role clarification in job demands (β=.47), recovery experience from job stress (β=.23), and perceived stress level (β=.18). These variables explain 34.0 % of the total variance in job embeddedness.
In order to increase job embeddedness among workers in the service industry, it is necessary to prepare measures to increase recovery experience from job stress and to decrease role clarificationin job demand, and perceived stress level.


Personnel loyalty; Workload; Recovery of function; Commerce; Manpower

MeSH Terms

Personnel Loyalty
Recovery of Function
Salaries and Fringe Benefits



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