J Korean Soc Med Inform.  2007 Mar;13(1):9-17.

Key Issues of Hospital Information Systems Management

• Kwak EA
• Chae YM
• Ho SH
• Kim KK

Abstract

OBJECTIVE
This study was conducted to identify 3 to 5 years of future management issues in hospital information systems (HIS).
METHODS
Two rounds of interview surveys were conducted based on the sample survey of 50 managers from 28 hospital information centers utilizing the Delphi method.
RESULTS
From the survey, management issues in HIS were identified in the following order: 'top management support', 'close relationship with users', 'PACS', 'disaster recovery', improving IS strategic planning'. Compared with the 1999 survey, the issues that rank within the top 10 management issues were as follows: 'top management support', 'security and control', 'close relationship with users'. Recently surfaced issues are 'disaster recovery' and 'standardization'. The issues that dropped out of the top 10 ranks were 'network management', 'recruiting and developing IS human resource'which were very fundamental issues in the initial state of the introduction of the hospital information system.
CONCLUSION
The two main significance of this study involves predicting future management issues based on the comparison of the current issues with the 1999 issues and recommendingmanagement strategies based on the classification of issues by importance and persistence.

Keyword

Hospital Information Systems Management; Key Issues; Delphi method

MeSH Terms

Classification
Hospital Information Systems*
Humans
Information Centers