Korean J Occup Health Nurs.  2012 Nov;21(3):266-273.

Self-efficacy, Nursing Organizational Culture and Emotional Labor in Clinical Nurses

• Kang M
• Kwon M
• Youn S

Abstract

PURPOSE
The objective of this study was to investigate the relationship among self-efficacy, nursing organizational culture and the emotional labor in clinical nurses.
METHODS
The subjects of this study were the clinical nurses working at 3 general hospitals in D city. The self-reported questionnaires were administered to 293 clinical nurses and data were analyzed with SPSS/WIN 19.0.
RESULTS
The levels of self-efficacy, nursing organizational culture and emotional labor of the subjects were revealed moderate to high. Significant explanatory variables of the degrees of self-efficacy included age, career of work and job satisfaction and nursing organizational culture included position, nursing method and job satisfaction and emotional labor included education, number of patient and job satisfaction. Correlations between self-efficacy and emotional labor and nursing organizational culture and emotional labor were negative while self-efficacy and nursing organizational culture were positive.
CONCLUSION
The findings suggested the intervention program in order to improve job performance and job satisfaction, develop effective nursing organizational culture and reduce role conflicts among clinical nurses.

Keyword

Self-efficacy; Nursing organizational culture; Emotional labor; Nurses

MeSH Terms

Hospitals, General
Humans
Job Satisfaction
Organizational Culture
Surveys and Questionnaires