Korean J Prev Med.  2001 Aug;34(3):211-218.

Development and Evaluation of the Reliability and Validity of the VSSS-82 Korean Version for Measuring Satisfaction with Community-based Mental Health Services in Psychiatric Patients

• Yoo WS
• Shin YJ
• Moon OR
• Nam JH

Abstract

OBJECTIVES
To develop a Korean version of VSSS-82 for measuring the multi-dimensional satisfaction with community-based mental health services in psychiatric patients and to investigate both the reliability and validity of the Korean version.
METHODS
The VSSS-82 English version was translated and back-translated with some modification. Data from 68 psychosis patients using community-based mental health services in three Community Mental Health Centers (CMHCs) was collected through a personal interview survey regarding the satisfaction and suitability of service. Variability of satisfaction and internal consistency, discriminant validity, and concurrent validity of the VSSS-82 Korean version were evaluated.
RESULTS
A higher number of dissatisfied subjects and significant pairwise differences for the dimensions were found. The Crohnbach's alpha coefficient, a measure of internal consistency, ranged from 0.56 (overall satisfaction) to 0.90 (skills and behavior) and significant differences in satisfaction was found in patients by the self-rated suitability of service.
CONCLUSIONS
The VSSS-82 Korean version is a reliable and valid instrument for measuring multi-dimensional satisfaction with community-based mental health service.

Keyword

Community Mental Health Services; Personal Satisfaction; Questionnaires

MeSH Terms

Community Mental Health Centers
Community Mental Health Services
Humans
Mental Health Services*
Mental Health*
Personal Satisfaction
Psychotic Disorders
Questionnaires
Reproducibility of Results*