- Impact of Surface and Deep Acting Emotional Labor on Emotional Dissonance among Ambulatory Care Nurses
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Kang TR, Park JY
- KMID: 2507131
- Korean J Health Promot.
- 2020 Sep;20(3):108-115.
- doi: 10.15384/kjhp.2020.20.3.108
Background: Ambulatory care represents the first point of contact between the patient and the hospital. Kindness is strongly emphasized for ambulatory care nurses in customer-centered medical services. The purpose of this... -
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