J Korean Clin Nurs Res.  2024 Dec;30(3):304-315. 10.22650/JKCNR.2024.30.3.304.

The Work Experience of Nurses in COVID-19 Isolation Wards

• Jung YR
• Choi SY
• Seo M

• KMID: 2567672
• DOI: http://doi.org/10.22650/JKCNR.2024.30.3.304

Abstract

Purpose
This study was conducted to deeply explore the work experiences of nurses in COVID-19 isolation wards.
Methods
Data were collected through one-on-one in-depth interviews with 11 nurses working in COVID-19 isolation wards from November 3 to November 23, 2023. The data were analyzed using Braun and Clarke's inductive thematic analysis.
Results
The study identified three categories, seven themes, and 16 sub-themes. The categories were: ‘the reality of unprepared COVID-19 isolation wards’, ‘the ongoing process of change and coordination’, and ‘experiencing confusion in the process of returning to normal’. A common experience among nurses was ‘confusion due to changes’. Initially, there was confusion caused by the unfamiliar environment and lack of a work manual. Subsequently, confusion arose due to changes in the direction of the COVID-19 response. Finally, they experienced confusion in the process of returning to normal life, continually facing uncertainty.
Conclusion
Strategies are needed to improve the work environment of nurses in isolation wards for future infectious diseases and pandemics. Allocating nursing staff considering infection control tasks and patient care demands, and addressing communication problems in isolation wards is necessary. Routine education on infection control and preparation for emerging infectious diseases should be implemented, and an operational manual for duties in isolation ward should be prepared. Additionally, promoting psychological support systems for disaster response personnel and developing policies to alleviate physical difficulties are needed.

Keyword

COVID-19; Hospital, Isolation; Nurses; Qualitative Research