Saf Health Work.  2017 Mar;8(1):67-71. 10.1016/j.shaw.2016.07.002.

The Impact of Job Stress and Job Satisfaction on Workforce Productivity in an Iranian Petrochemical Industry

Affiliations
  • 1Student Research Committee, Shiraz University of Medical Sciences, Shiraz, Iran.
  • 2Department of Occupational Health Engineering, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran.
  • 3Research Center for Health Sciences, Shiraz University of Medical Sciences, Shiraz, Iran. alrchoobin@sums.ac.ir
  • 4Department of Epidemiology, School of Health, Shiraz University of Medical Science, Shiraz, Iran.
  • 5Health, Safety and Environment (HSE) Department, Zagros Petrochemical Company, Pars Especial Economic Zone, Iran.

Abstract

BACKGROUND
Job stress and job satisfaction are important factors affecting workforce productivity. This study was carried out to investigate the job stress, job satisfaction, and workforce productivity levels, to examine the effects of job stress and job satisfaction on workforce productivity, and to identify factors associated with productivity decrement among employees of an Iranian petrochemical industry.
METHODS
In this study, 125 randomly selected employees of an Iranian petrochemical company participated. The data were collected using the demographic questionnaire, Osipow occupational stress questionnaire to investigate the level of job stress, Job Descriptive Index to examine job satisfaction, and Hersey and Goldsmith questionnaire to investigate productivity in the study population.
RESULTS
The levels of employees' perceived job stress and job satisfaction were moderate-high and moderate, respectively. Also, their productivity was evaluated as moderate. Although the relationship between job stress and productivity indices was not statistically significant, the positive correlation between job satisfaction and productivity indices was statistically significant. The regression modeling demonstrated that productivity was significantly associated with shift schedule, the second and the third dimensions of job stress (role insufficiency and role ambiguity), and the second dimension of job satisfaction (supervision).
CONCLUSION
Corrective measures are necessary to improve the shift work system. “Role insufficiency” and “role ambiguity” should be improved and supervisor support must be increased to reduce job stress and increase job satisfaction and productivity.

Keyword

job satisfaction; job stress; petrochemical industry; productivity
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