J Korean Soc Med Inform.  2009 Dec;15(4):493-500.

Usability of COPD u-Healthcare Services: A from Patient Experience Perspective

• Kim J
• Shin Y
• Kim S
• Kim H
• Kim K
• Yang S

Abstract

OBJECTIVE
This study determines the usability of the experimental u-Healthcare services program by examining the prior experience of COPD patients. METHODS: A qualitative content analysis and in-depth interviews were conducted. A total of eight COPD patients with prior experience in u-Healthcare services were interviewed between August 12, 2009 and September 10, 2009. RESULTS: The participants were asked open questions on u-Healthcare services, including their general experience, major attributes, service expectations, future usage intentions, and education and training needs. The participants were also asked to indicate current healthcare inconveniences that u-Healthcare services might solve. CONCLUSION: The results of this study based on patient experience suggest the potential viability of u-Healthcare services.

Keyword

u-Healthcare; Usability; COPD (Chronic Obstructive Pulmonary Disease); In-depth Interview; Qualitative Content Analysis

MeSH Terms

Delivery of Health Care
Humans
Intention
Pulmonary Disease, Chronic Obstructive

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