Perspect Nurs Sci.  2015 Oct;12(2):115-123. 10.16952/pns.2015.12.2.115.

Perceptions of Quality of Patient-Centered Nursing Care among Women with Breast Cancer

• Kang J
• Suh EE

• KMID: 2315717
• DOI: http://doi.org/10.16952/pns.2015.12.2.115

Abstract

PURPOSE
This study aimed to investigate the quality of patient-centered nursing care (PCNC) among women with breast cancer at a cancer center in Seoul, Korea.
METHODS
In a cross-sectional survey design, 223 women with breast cancer were recruited from the oncology surgery unit. The Korean version of the oncology patients' perceptions of the quality of nursing care scale, which is conceptualized in four sub-dimensions (individualization, proficiency, responsiveness, and coordination) was used for measurement. Data were analyzed using descriptive statistics and ANOVA.
RESULTS
The participants were all women, with a mean age of 51.3 years. The mean score of PCNC was high and significantly different from each other according to age group. Breast cancer women, who had mastectomy, were satisfied highly in terms of proficiency and responsiveness care, but less satisfied with individualization and coordination care than those of other women.
CONCLUSION
The findings of this study show the quality of cancer nursing care, especially focusing on patient-centeredness, can be measured from the patients'perspective. The individualized and coordinated nursing care is considered to be the core of quality cancer care implying patient-centeredness. Based on the findings of this study, more research is necessary to explore the patients' view of quality cancer care and to test the effects of PCNC within the context of comparative effectiveness.

Keyword

Patient-centered care; Quality of nursing care; Breast cancer; Oncology nursing; Patients' perceptions

MeSH Terms

Breast Neoplasms*
Breast*
Cross-Sectional Studies
Female
Humans
Korea
Mastectomy
Nursing Care
Oncology Nursing
Patient-Centered Care*
Seoul

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