J Korean Med Assoc.  2015 Jun;58(6):484-486. 10.5124/jkma.2015.58.6.484.

Future directions for the Korea Medical Dispute Mediation and Arbitration Agency

Affiliations
  • 1Department of Social Medicine, Dankook University College of Medicine, Cheonan, Korea. hywopark@gmail.com

Abstract

Three years have passed since the Korea Medical Dispute Mediation and Arbitration Agency (KMDMAA) was established. In this time, its performance has fallen far short of expectations. Currently, both the KMDMAA and the Korea Consumer Agency (KCA) are responsible for alternative medical dispute resolution in Korea. In the most recent National Assembly administration inspection, Rep. Kim Jae Won of the Saenuri Party made the criticism that in 2013 the KMDMAA spent more than 13 times the budget of the KCA, but did not achieve significantly improved results. An analysis of the relevant law reveals that the KMDMAA has a much more advantageous legal and financial position than the KCA. Mediation takes the form of alternative dispute resolution in place of court adjudication. Mediation is a voluntary process and generally only succeeds when both parties agree. The mediator must be impartial and should aid parties in arriving at a mutually agreed-upon outcome. However, the KMDMAA has failed to build a trusting relationship with medical professionals, and has instead sought power to rule over them. The agency should be aware that power over medical personnel might deter mediation processes, which are based on the spontaneity and trust of both parties. The Department of Health and Human Services and the National Assembly also need to understand the essence of this problem and seek to remedy it.

Keyword

Medical malpractice; Medical dispute; Negotiation; Korea

MeSH Terms

Budgets
Dissent and Disputes*
Jurisprudence
Korea
Negotiating*
United States Dept. of Health and Human Services

Reference

1. Korea Medical Dispute Mediation and Arbitration Agency. Mission and vision of Korea Medical Dispute Mediation and Arbitration Agency [Internet]. Seoul: Korea Medical Dispute Mediation and Arbitration Agency;cited 2015 May 19. Available from: https://www.k-medi.or.kr/Index.do.
2. Yoo HJ. Korea Medical Dispute Mediation and Arbitration Agency to be absorbed into Korea Consumer Agency. Daily-Medipharm. 2014. 10. 20.
3. No. 10566. Act on Remedies for Injuries from Medical Malpractice and Mediation of Medical Disputes Pub. L. 2011. 04. 07.
4. Article 1 of Judical Conciliation of Civil Disputes Act. 2012. 01. 17.
5. Chapter VIII Settlement of Consumer Dispute of Framework Act of Consumers. 2010. 03. 22.
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