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The Improvement of Hospital Food Service in Quality and Customer Satisfaction by Using 6-sigma Strategy

Chung SH, Yeom HS, Sohn CM

  • KMID: 2332183
  • J Korean Diet Assoc.
  • 2007 Nov;13(4):331-344.
This study was performed to improve the hospital food service in quality and customer satisfaction by using 6-sigma strategy which was processed by DMAIC methods. The research procedure was as...
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A Study on the Status of contract managed hospital food services

Yang IS, Kim JS, Kim HA, Park MK, Park SY

  • KMID: 2332021
  • J Korean Diet Assoc.
  • 2003 May;9(2):128-137.
The purposes of this study were to investigate the current status of contracted hospital food services and to find out the difference in accordance with the number of beds in...
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