- Development of Customer Relationship Management System in the Healthcare Domain Using Data Mining
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Lee SY, Chang OB
- KMID: 2330353
- J Korean Soc Med Inform.
- 2004 Sep;10(3):303-310.
OBJECTIVE: To provide medicare services for patients demands satisfyingly, immediate introduction of the Customer Relationship Management(CRM) is raised inevitable. In this paper we proposed that the minimizing the hospital losses... -
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