J Korean Med Sci.  2022 Feb;37(6):e49. 10.3346/jkms.2022.37.e49.

Workload of Healthcare Workers During the COVID-19 Outbreak in Korea: A Nationwide Survey

Affiliations
  • 1Division of Infectious Diseases, Department of Internal Medicine, Kangbuk Samsung Hospital, Sungkyunkwan University School of Medicine, Seoul, Korea
  • 2Division of Infectious Diseases, Department of Internal Medicine, Kyungpook National University, School of Medicine, Kyungpook National University Chilgok Hospital, Daegu, Korea
  • 3Division of Infectious Diseases, Department of Internal Medicine, Kyungpook National University, School of Medicine, Kyungpook National University Hospital, Daegu, Korea
  • 4Division of Infectious Diseases, Department of Internal Medicine, Soonchunhyang University Seoul Hospital, Soonchunhyang University College of Medicine, Seoul, Korea
  • 5Department of Internal Medicine, Hanyang University College of Medicine, Seoul, Korea
  • 6Department of Internal Medicine, Pusan National University School of Medicine and Medical Research Institute, Pusan National University Hospital, Busan, Korea
  • 7Department of Internal Medicine, Konkuk University School of Medicine, Konkuk University Medical Center, Seoul, Korea
  • 8Division of Infectious Diseases, Department of Internal Medicine, College of Medicine, Jeju National University, Jeju, Korea
  • 9Division of Infectious Diseases, Department of Internal Medicine, Kangwon National University School of Medicine, Chuncheon, Korea
  • 10Division of Infectious Disease, Department of Internal Medicine, National Medical Center, Seoul, Korea
  • 11Department of Infectious Diseases, Chonnam National University Medical School, Gwangju, Korea
  • 12Department of Internal Medicine, Seoul National University College of Medicine, Seoul, Korea
  • 13Hospital Infection Control Team, Daegu Medical Center, Daegu, Korea
  • 14Division of Respiratory Diseases, Department of Internal Medicine, Masan Medical Center, Changwon, Korea
  • 15Department of Internal Medicine, Andong Medical Center, Andong, Korea
  • 16Department of Internal Medicine, Konyang University Hospital, Daejeon, Korea

Abstract

Background
As the coronavirus disease 2019 (COVID-19) pandemic is ongoing, heavy workload of healthcare workers (HCWs) is a concern. This study investigated the workload of HCWs responding to the COVID-19 outbreak in South Korea.
Methods
A nationwide cross-sectional survey was conducted from September 16 to October 15, 2020, involving 16 healthcare facilities (4 public medical centers, 12 tertiary-care hospitals) that provide treatment for COVID-19 patients.
Results
Public medical centers provided the majority (69.4%) of total hospital beds for COVID-19 patients (n = 611), on the other hand, tertiary care hospitals provided the majority (78.9%) of critical care beds (n = 57). The number of beds per doctor (median [IQR]) in public medical centers was higher than in tertiary care hospitals (20.2 [13.0, 29.4] versus 3.0 [1.3, 6.6], P = 0.006). Infectious Diseases physicians are mostly (80%) involved among attending physicians. The number of nurses per patient (median [interquartile range, IQR]) in tertiarycare hospitals was higher than in public medical centers (4.6 [3.4–5] vs. 1.1 [0.8–2.1], P =0.089). The median number of nurses per patient for COVID-19 patients was higher than the highest national standard in South Korea (3.8 vs. 2 for critical care). All participating healthcare facilities were also operating screening centers, for which a median of 2 doctors, 5 nurses, and 2 administrating staff were necessary.
Conclusion
As the severity of COVID-19 patients increases, the number of HCWs required increases. Because the workload of HCWs responding to the COVID-19 outbreak is much greater than other situations, a workforce management plan regarding this perspective is required to prevent burnout of HCWs.

Keyword

SARS-CoV-2; Health Workforce; Burnout; Health Facilities

Figure

  • Fig. 1 The geographical distribution of participating hospitals in the study.


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