J Korean Acad Nurs.  2021 Dec;51(6):758-768. 10.4040/jkan.21065.

Job Analysis of Nurse Care Coordinators for Chronic Illness Management in Primary Care Settings: Using Developing a Curriculum Process

  • 1College of Nursing, Kyungdong University, Wonju, Korea
  • 2Department of Social and Preventive Medicine, College of Medicine, Hallym University, Chuncheon, Korea
  • 3Department of Nursing, Kaya University, Gimhae, Korea
  • 4Department of Non-Communicable Diseases Prevention, Korea Health Promotion Institute, Seoul, Korea
  • 5Department of Family Medicine, Hallym University Chuncheon Sacred Heart Hospital, Chuncheon, Korea
  • 6School of Nursing, Hallym University, Chuncheon, Korea
  • 7Research Institute of Nursing Science, Seoul National University, Seoul, Korea
  • 8Research Institute of Nursing Science, Hallym University, Chuncheon, Korea


This study aimed to conduct a job analysis of nurse carecoordinators and to identify the frequency, importance and difficulty of each task of their job.
A committee for developing a curriculum (DACUM) was formed and members of the committee defined nurse care coordinators’ jobs and enumerated the duties, tasks and task elements by applying the DACUM technique. Then nurse care coordinators enrolled in the pilot project evaluated the frequency, importance and difficulty of each task.
From the job descriptions of nurse care coordinators, we identified 12 duties and 42 tasks. Each task comprised 1~5 task elements. Among tasks, ‘assess the patient’s general health status’ was carried out most frequently. Nurse care coordinators perceived that ‘check vital signs’ and ‘strengthen patient competence to promote health behaviors’ were more important than all other tasks. The most difficult task was ‘develop professionalism as a nurse care coordinator’.
The nurse care coordinators' roles developed in this study will serve as the key guidelines for human resource management of care coordinators. Further, job specifications for nurse care coordinators need to be developed, which is necessary for designing education and training programs. We also need to integrate primary health care as an essential component in nursing education.


Primary Health Care; Chronic Disease; Task Performance and Analysis
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