J Korean Acad Nurs.  2016 Jun;46(3):375-389. 10.4040/jkan.2016.46.3.375.

A Study on the Classification of Nursing Management Competencies and Development of related Behavioral Indicators in Hospitals

  • 1Dankook University Hospital, Cheonan, Korea.
  • 2College of Nursing, Dankook University, Cheonan, Korea. jongkimk@dankook.ac.kr


The aim of this study was to classify nursing management competencies and develop behavioral indicators for nurse managers in hospitals. Also, levels of importance and performance based on developed criteria were to be identified and compared.
Using expert survey we classified nursing management competencies and behavioral indicators with data from 34 nurse managers and professors. Subsequently, data from a survey of 216 nurse managers in 7 cities was used to analyze the importance-performance comparison of the classified nursing management competencies and behavioral indicators.
Forty-two nursing management competencies were identified together with 181 behavioral indicators. The mean score for importance of nursing management competency was higher than the mean score for performance. According to the importance-performance analysis, 5 of the 42 nursing management competencies require further development: vision-building, analysis, change management, human resource development, and self-management competency.
The classification of nursing management competencies and behavioral indicators for nurse managers in hospitals provides basic data for the development and evaluation of programs designed to increase the competency of nurse managers in hospitals


Professional competence; Nurse administrators; Practice management; Classification; Hospitals

MeSH Terms

Hospital Administration
Interviews as Topic
Nurse Administrators/*psychology
*Professional Competence
Surveys and Questionnaires
Task Performance and Analysis


  • Figure 1 The process of the classification of the nursing management competency and the development of the behavioral indicators for nurse managers at hospital.

  • Figure 2 Comparison of the importance and performance of the nursing management competency by management process.

  • Figure 3 Results of the importance-performance analysis of nursing management competency.

Cited by  1 articles

Factors Influencing Managerial Competence of Frontline Nurse Managers
Ran Lee, Miyoung Kim, Sujin Choi, Hee Yeon Shin
J Korean Acad Nurs Adm. 2018;24(5):435-444.    doi: 10.11111/jkana.2018.24.5.435.


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