Health Policy Manag.  2017 Mar;27(1):30-38. 10.4332/KJHPA.2017.27.1.30.

Changes in Providers' Behavior after the Reviewer Unification of Auto Insurance Medical Benefit Claims

Affiliations
  • 1Department of Human Resource Administration, Health Insurance Review and Assessment Service, Wonju, Korea.
  • 2Department of Healthcare Management, Gachon University College of Social Science, Seongnam, Korea. suhw@gachon.ac.kr

Abstract

BACKGROUND
This study aims to analyze the behavioral changes of healthcare providers and influencing factors after the reviewer unification of auto insurance medical benefit claims by an independent review agency.
METHODS
The comparison data were collected from the second half of 2013 and the same period of 2014. The key indicators are the number of admission days, the number of outpatient visits, inpatient ratio, inpatient medical expenses, and outpatient medical expenses.
RESULTS
Four indicators (number of admission days, number of outpatient visits, inpatient ratio, and outpatient medical expenses) showed statistically significant drops, while one indicator (inpatient medical expenses) showed no significant change.
CONCLUSION
The reviewer unification of auto insurance medical benefit claims by an independent review agency showed significant reduction in cost and patient days.

Keyword

Auto insurance; Medical claims review; Unification of review process; Providers

MeSH Terms

Health Personnel
Humans
Inpatients
Insurance*
Outpatients
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