J Korean Acad Psychiatr Ment Health Nurs.  2013 Sep;22(3):180-192.

Development and Effectiveness of the Job Stress Management Program for Health Care Professionals

Affiliations
  • 1College of Nursing, Korea University, Seoul, Korea.
  • 2Department of Nursing, Baekseok Cultural University, Cheonan, Korea. soazae@hanmail.net
  • 3Department of Nursing, Dongseo University, Busan, Korea.
  • 4Faculty of Nursing, Suwon Women's College, Suwon, Korea.
  • 5Department of Nursing, Far East University, Eumseong, Korea.
  • 6Graduate School, Korea University College of Nursing, Seoul, Korea.
  • 7Department of Nursing, Sun Moon University, Asan, Korea.

Abstract

PURPOSE
The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals.
METHODS
The study design was a nonequivalent control group pre-post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using chi2-test, t-test with the SAS 9.2 program.
RESULTS
There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group.
CONCLUSION
The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.

Keyword

Nurses; Physicians; Job stress; Communication

MeSH Terms

Delivery of Health Care*
Evaluation Studies as Topic
Job Satisfaction
Stress, Psychological*

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