J Korean Med Assoc.  2015 Dec;58(12):1112-1118. 10.5124/jkma.2015.58.12.1112.

Principles of quality management in medical imaging

• Jung SE

• KMID: 2195138
• DOI: http://doi.org/10.5124/jkma.2015.58.12.1112

Abstract

The quality management processes used by industrial companies have become commonplace in the healthcare system and are proving successful in improving quality and controlling costs. The total quality management system is important for safe and efficiently run medical imaging. Quality management includes quality control, quality assurance, and continuous quality improvement in all aspects of medical imaging to improve the quality of healthcare. For quality improvement of medical imaging, medical imaging accreditation programs are being systematically implemented in many countries including Korea. Quality management in the medical imaging process will be effective within a system of cooperation among stakeholders and professionals. In this review, I describe the concept and basic definition of quality management in medical imaging and introduce quality management programs from countries outside Korea.

Keyword

Total quality management; Quality assurance, health care; Diagnostic imaging; Accreditation

MeSH Terms

Accreditation
Delivery of Health Care
Diagnostic Imaging*
Korea
Quality Assurance, Health Care
Quality Control
Quality Improvement
Quality of Health Care
Total Quality Management

Reference

1. Kohn LT, Corrigan J, Donaldson MS. To err is human: building a safer health system. Washington, DC: National Academy Press;2000.

2. Institute of Medicine, Committee on Quality of Health Care in America. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press;2001.

3. Im TH, Na DG. Annual report no. 1 2004-2006. Seoul: Korean Institute for Accreditation of Medical Imaging;2007.

4. Widtfeldt AK, Widtfeldt JR. Total quality management in American industry. AAOHN J. 1992; 40:311–318.

5. Chaufournier RL, Grassel HH, Shaffer MJ. Quality management, Deming principles, and clinical engineering. Biomed Instrum Technol. 1991; 25:441–449.

6. Montegomery DC. Introduction to statistical quality control. 6th ed. New York: John Wiley & Sons;2009.

7. Erturk SM, Ondategui-Parra S, Ros PR. Quality management in radiology: historical aspects and basic definitions. J Am Coll Radiol. 2005; 2:985–991.

8. Appel F. From quality assurance to quality improvement: the joint commission and the new quality paradigm. J Qual Assur. 1991; 13:26–29.

9. Schwartz HW. Quality improvement: the JCAHO model. Radiol Manage. 1992; 14:45–57.

10. Lee S, Choi KS, Kang HY, Cho W, Chae YM. Assessing the factors influencing continuous quality improvement implementation: experience in Korean hospitals. Int J Qual Health Care. 2002; 14:383–391.

11. Hynes DM. Quality management. Can Assoc Radiol J. 1994; 45:353–354.

12. Hanks GE. Quality control and assurance. Am J Clin Oncol. 1988; 11:411–414.

13. Swensen SJ, Johnson CD. Radiologic quality and safety: mapping value into radiology. J Am Coll Radiol. 2005; 2:992–1000.

14. American College of Radiology. ACR Appropriateness Criteria [Internet]. Reston: American College of Radiology;2015. cited 2015 Aug 30. Available from: http://www.acr.org/Quality-Safety/Appropriateness-Criteria.

15. Centers for Medicare and Medicaid Services. Advanced diagnostic imaging accreditation [Internet]. Baltimore: Centers for Medicare and Medicaid Services;2015. cited 2015 Aug 30. Available from: https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/MedicareProviderSupEnroll/AdvancedDiagnosticImagingAccreditation.html.

16. American College of Radiology. Practice parameter and technical standards [Internet]. Reston: American College of Radiology;2015. cited 2015 Aug 30. Available from: http://www.acr.org/Quality-Safety/Standards-Guidelines.

17. US Food and Drug Administration. Mammography quality standards act and program [Internet]. Silver Spring: US Food and Drug Administration;2015. cited 2015 Nov 30. Available from: http://www.fda.gov/Radiation-EmittingProducts/MammographyQualityStandardsActandProgram/default.htm.

18. American College of Radiology. Accreditation [Internet]. Reston: American College of Radiology;2015. cited 2015 Aug 30. Available from: http://www.acraccreditation.org/.

19. Diagnostic Accreditation Program. About us: goverance [Internet]. Vancouver: Diagnostic Accreditation Program;2015. cited 2015 Aug 30. Available from: http://www.dap.org/Default.aspx?p=10.

20. Department of Health. The Diagnostic Imaging Accreditation Scheme (DIAS) [Internet]. Canberra: Department of Health;2015. cited 2015 Aug 30. Available from: http://www.health.gov.au/internet/main/publishing.nsf/Content/di-quality.

21. United Kingdom Accreditation Service. Imaging Services Accreditation Scheme (ISAS) [Internet]. Middlesex: United Kingdom Accreditation Service;2015. cited 2015 Aug 30. Available from: https://www.isas-uk.org/default.shtml.

22. Jung SE. Korean Institute for Accreditation of Medical Imaging. A study for the management of special and high-price medical devices. Seoul: Ministry of Health and Welfare;2010.