Korean J Aerosp Environ Med.  2023 Mar;33(1):3-8. 10.46246/KJAsEM.230005.

A Study on the Effect of Aviation Major Education Service Quality on Academic Continuation Intention

• Kim JH

• KMID: 2540941
• DOI: http://doi.org/10.46246/KJAsEM.230005

Abstract

Purpose
Higher education in Korea is becoming a fatal crisis for new students at each university due to the recent decrease in the school age population. In particular, local universities are facing a crisis due to insufficient recruitment of new students and a decrease in the enrollment rate. This is a serious problem in universities as the dropout rate increases as students take half of their classes after admission or transfer to the metropolitan area two years later.
Methods
This study aims to suggest improvement plans and directions necessary to improve the quality of aviation major education and to enhance the competitiveness of universities for survival. The purpose of this study was to investigate the relationship between educational service quality factors affecting academic continuation intention of university students.
Results
As a result of the study, it was confirmed that among the sub-factors of educational service quality, the global support factor, environmental factor, reputation factor, and employment support factor had a significant effect on the intention to continue studying.
Conclusion
These results suggest that the quality of education service is an important factor in increasing the intention to continue studying, because if students majoring in aviation have a good perception of the quality of education service in their major, they overcome it even if their studies are difficult and do not give up halfway.

Keyword

Aviation Major; Education service quality; Academic continuity intention